CERTIFICATIONS & PRIX
We do local
“We do local” is a business certification standard. Company wise, “We do local” fulfills the need to differentiate in substance and quality, as well as to support the economy and workforce of the local community. Customer wise, “We do local” fulfills the need to try a product offering the real experience of the visiting place, the locals, and the raw materials they produce. In addition, “We do local” fulfills the need to act sustainably and respect the environment.
Creta Maris, certified with the "We do local" Certification Standard, meets the following criteria:
- Offers different, essential, and high quality products and services
- Supports the production, economy and human resources of Crete
- Supports the economy and the people of the local community
- Promotes the local customs and traditions
- Presents the local cuisine
- Supports the local producers
- Respects the environment and sustainability
- Supports the local workforce
Creta Maris proudly received the “2019 KAYAK Travel Award”, as it was rated in the top 1% out of the 2.6 million properties worldwide on Kayak listing, one the most famous travel search engines. The resort was one of the travelers most favorite accommodations as it totally scored 8.9/10 points in 2018.
The Green Key is an eco-label, recognized by the World Tourism Organization and UNEP, which has been awarded to over 1500 installations in 28 countries around the world Creta Maris, certified with the Green Key meets the following criteria:
- Trains its staff, guests and owners to increase sustainable development and environmental awareness in recreation facilities.
- Protects the environment by reducing the environmental impact of the hotel on the world stage.
- Runs a financial management program by reducing consumption, which means reducing the costs.
- Follows a marketing strategy which includes the promotion of Green Key quality label.
- Operates empowering the hotel by assuming greater environmental responsibility.
The hotel was audited and met the criteria for the distinction of Gold Travelife Sustainability System, showing very high commitment to sustainability and social responsibility. With this certification, the hotel is committed to creating opportunities for improvement, to communicating its actions and encouraging others to act in the same way.
HACCP is a systematic preventive approach to food safety from biological, chemical, and physical hazards in production processes that can cause the finished product to be unsafe, and design measurements to reduce these risks to a safe level. In this manner, the resort, certified by HACCP, is asserted to ensure food safety and quality, especially for the final product, which is offered to its guests and employees.
COSMOCERT is an inspection and certification control body. It was founded in 2013, with the aim of providing innovative services of upmost quality in the fields of certification of organic products, ISO, biotechnological research and high technology innovations.
Creta Maris, especially proud of its organic garden, has received COSMOCERT organic products’ certification, according to which, the hotel provides the consumer with fresh, tasty and authentic food while it also respects the environment and the natural life cycle of the ecosystem.
This has been made possible since the organic farming of the hotel is based on a series of rules and principles, and common practical methods, which are designed to minimize the human impact on the environment, while they also ensure that the agricultural system operates as naturally as possible, with the least possible inputs (pesticides, fertilizers, antibiotics).
ECARF Seal of Quality
Τhe ECARF Quality Seal is a seal of approval that is intended to aid in the selection of products and services suitable for use by allergic consumers. The ECARF Quality Seal is a European certification. The foundation awards the Seal according to detailed requirements that are determined, validated and monitored by its international scientific advisory committee.
In general, all products, such as consumer goods or food products, and all services, such as hotels or restaurants, can be certified. The basis for certification is proof that the product or service offers a significant improvement in quality of life for allergic consumers. The quality of the product or service is monitored regularly through random sampling.
BIO Hellas – BIO Kouzina
The model «BIO Kouzina» offers certification to food service units that use one or more organic raw materials, for which they wish to refer to their organic production method.
In 2018, the hotel was certified for the seventh consecutive year. This time Pithos restaurant received the “BIO Kouzina GOLD” award, as it offers 90% of certified "organic dishes" or "dishes with organic ingredients"!
“Greek Breakfast” Certification
The Greek Breakfast is a program designed by the Hellenic Chamber of Hotels, which has been operating since 2010 with the aim of enriching the breakfast offered in Greek hotels with pure and unique Greek products as well as with traditional local dishes from every region of Greece.
Creta Maris has been included in the "Greek Breakfast" program, thus making it possible for the guests to experience the plentiful gastronomic wealth of Crete and taste the Cretan breakfast, the unique Cretan products and delicacies that are an important part of the Mediterranean diet, which is not just a fashionable food trend, but constitutes, according to the UNESCO, the "Intangible Cultural Heritage of Humanity".
Blue Flag Award
The Blue Flag is a certification by the Foundation for Environmental Education (FEE) awarded to beaches or marinas that meet its stringent standards. It is a trademark owned by FEE, a non-profit, non-governmental organization consisting of 65 organizations in 60 member countries in Europe, Africa, Oceania, Asia, North America and South America.
Creta Maris beach, awarded with a Blue Flag, meets all the stringent criteria to be considered safe and clean, without affecting the natural landscape.
Costa Nostrum - Sustainable Beaches
Creta Maris beach has been certified as a Sustainable Beach of the Mediterranean by Costa Nostrum - Sustainable Beaches program. The criteria for acquiring Costa Nostrum - Sustainable Beaches certification are the protection of nature, the promotion of environmental awareness and the preservation and promotion of local culture and traditional products.
TUI Family Champion 2019
TUI FAMILY Champion is a quality award reserved for the very best TUI family hotels – selected by families for families. With an excellence rating on TUI guest survey of at least 8.7 out of 10 possible points in the category “child friendliness”, Creta Maris clearly convinced TUI guests from tall to small. TUI FAMILY Champion 2019 offers customers and travel agencies an eye-catching assurance when choosing a family hotel.
TUI Top Quality Award 2020
TUI Top Quality 2020 is an award reserved for the very best TUI hotels – the absolute favorites as declared by TUI guests. With an excellence rating on TUI’s guest survey of at least 8.7 out of 10 possible points, Creta Maris Beach Resort has clearly convinced the guests across the board. TUI Top Quality offers customers and travel agencies an eye-catching assurance when choosing a holiday hotel.
TUI Environmental Champion 2020
Creta Maris Beach Resort, as a part of its Sustainable Operation, was awarded the “TUI Environmental Champion 2020”. In order to obtain this award the resort fulfilled the requirements of the “Environmental Checking List of TUI for Hotels” and gained the customers’ satisfaction concerning the environmental activities carried out on its premises. TUI Umwelt Champion is awarded by TUI tour operator to 150 hotels in the world that best fulfill the technical and organizational requirements for an ecological responsible hotel management and act in accordance with these requirements.
World Luxury Spa Awards 2019
Creta Maris’ Hammam Spa was awarded by the World Luxury Spa Awards 2019 as “2019 Luxury Hammam Experience Regional Winner: Southern Europe”. This award serves as recognition of sustained commitment to service excellence and outstanding achievement in the international luxury spa and wellness industry.
TOP-10 Spa Hotels in Crete by TopHotels
The “TOP-10 Spa Hotels in Crete 2018” is an award by TopHotels, the most popular hotel directory among travelers in Russia and CIS countries. Creta Maris was proudly awarded as one of the 10 TOP Spa Hotels in Crete, by the strictest judges, the guests themselves. The Spa’s wide range of services that go beyond beauty and focus on health, the use of natural environmentally-friendly products, its treatment rooms & innovative and multiple wet facilities and its well-trained experts managed to impress the guests!
Holidaycheck 2020 Award
Creta Maris Beach Resort was awarded by Holidaycheck, a travel Website, with the 2020 Holidaycheck Award. The criteria for the HolidayCheck Award are the following:
- Min. 50 reviews within the period 01.12.2018-30.11.2019
- Min. 90% recommendation rate
- No violation against Holidaycheck’s code of conduct
Booking.com: 2020 Award of Excellence
The Award of Excellence is given out by Booking.com to guests’ “favorite” properties annually, in honour of their achievements over the past year as measured by their overall guest review score. To receive this award, partners of Booking.com must have an average review score of 8 or higher, based on at least 10 guest reviews over the past year. As Booking.com affirms, all of guest reviews are written by real guests after they have stayed and checked out of the accommodation. There are a number of safeguards in place to guarantee that each review is current and authentic.
In particular, the hotel’s guests, who made their reservation via Booking.com, highlighted the hotel through their own rating, offering 9,2 points on a scale of 10
Tripadvisor Travellers’ Choice 2019
The "Travelers' Choice 2019" is an award by Trip Advisor, the largest travel site in the world. Specifically, Creta Maris was proud to be ranked 7th among 25 hotels throughout Greece, by the strictest judges, the guests themselves. The main characteristics of the winners of the Travelers’ Choice awards are the excellent service, value and quality.
Tripadvisor Certificate of Excellence 2019
The Award of Excellence is given out by TripAdvisor.com to guests’ “favorite” properties annually, in honor of their achievements over the past year as measured by their overall guest review score. To receive this award, partners ofTripAdvisor.com must have an average review score of 8 or higher, based on at least 10 guest reviews over the past year. As TripAdvisor.com affirms, all guest reviews are written by real guests after they have stayed and checked out of the establishment. There are a number of safeguards in place to guarantee that each review is current and authentic.
Hotels.com: Loved by Guests Award 2019
Creta Maris Beach Resort had the pleasure to be awarded with the “LOVED BY GUESTS” 2019 award by Hotels.com, a leading online accommodation booking website. This important achievement was based on verified reviews submitted by the guests and concerns the excellent services they received from the resort during their stay in 2018!
Jet2holidays Quality Award 2018
Creta Maris Beach Resort had the pleasure to be awarded the “Quality Award 2018”, by its guests, via the tour operator Jet2holidays. An award for the excellent services that the guests received from the resort during their stay! This important achievement was based on high satisfaction scores and great feedback from a Jet2holidays customer survey. In this survey, Creta Maris was rated as one of the 10 most favorite hotels among all other participants!
HotelsCombined: Recognition of Excellence for 2018 in Greece
This award is in recognition for consistently achieving the highest standards of Customer Satisfaction worldwide. HotelsCombined undertook the largest analysis of customer opinions online across millions of points of data. Specifically to date, 5629 guests’ opinions that have been posted on a variety of different websites forums and social media, have been processed, resulting in an incredible score of 9.1 out of a possible 10. Creta Maris Beach Resort is now representing the top 3% of accommodation worldwide for Customer Satisfaction.
Apollo Gold Customers Choice 2018
"Apollo", one of the largest tour operators in the Nordic countries, awarded the «Gold Customers Choice Award 2018» to Creta Maris Beach Resort, following the high preference shown by its Scandinavian guests to the resort.
Hotels.com: Best Top 100 All Inclusive 2017 Award
This award honors All Inclusive hotels that consistently earn top ratings from Hotels.com guests. Creta Maris Beach Resort earned a place among the top 100 All Inclusive resorts worldwide!
Hotels.com, an affiliate of Expedia, Inc., is a leading online accommodation booking website with properties ranging from international chains and all-inclusive resorts to local favorites and bed & breakfasts, together with all the information needed to book the perfect stay.
Schauinsland: "Top Hotel Partner 2017"
German tour operator “Schauinsland” awarded as the prize of "Top Hotel Partner 2017" to Creta Maris, thus featuring its cooperation with the resort as excellent and including it in its guests’ highest preferences.
Satur: “Top Hotel 2017 Award”
Slovakian tour operator “Satur” awarded "Top Hotel 2017" to Creta Maris, thus featuring its cooperation with the resort as excellent and including it in its guests’ highest preferences.
TEZ Worldberry 2016: “Best Overall Customer Satisfaction 5* Hotels Crete” & “Best Hotel-Partner of TEZ TOUR”
Russian tour operator “TEZ Tour” awarded Creta Maris the prize of “Best Overall Customer Satisfaction 5* Hotels Crete” & “Best Hotel-Partner of TEZ TOUR”, thus featuring its cooperation with the resort as excellent and including it in its guests’ highest preferences.
Twelve major Swiss tour operators, coordinated by the Swiss Tourism Federation, award Q Label, a specialized Swiss quality label, to tourism companies.
Creta Maris was certified with the “Q Label”, proving once again its offer of high-quality services.
Creta Maris Beach Resort was awarded by the Association of Cretan Tourism and Travel Agencies (ACTTA), during its annual event, as a model hotel that constantly organizes seminars and evacuation drills in order to train all staff members in dealing with emergency situations and reacting effectively in any crisis.
Creta Maris Beach Resort was proudly awarded by Travelmyth, an online hotel search engine, as one of the best three beach hotels in Hersonissos. The award was granted based on the preference of the website’s visitors.